Privacy policy

What we collect

• Account details. Your email address and, if you sign in with Google, the basic profile Google shares (name, email and profile picture). If you sign up with email, your password is stored only as a secure hash by our sign-in provider.
• Your files and how you organize them. The images and videos you upload, with their file names, sizes and types, and the names of your projects and folders.
• Plan and billing status. Your plan, storage use, and the subscription status and customer reference our payment provider sends us. We never see or store your card details.
• Technical data. IP addresses and request details in server logs, used to deliver files, stop abuse (for example rate limits) and fix problems.

Your files are public

AssetHost is for media you publish. Every uploaded file gets a link, and anyone with the link can view it, just like an image on a website. Don't upload anything you want to keep private.

Why we use it

• To run your account and sign you in.
• To store your files and serve them to the visitors of your sites.
• To apply your plan's limits and handle billing.
• To keep the service secure and reliable, and to answer your support requests.

We don't sell your data, show ads, or use your files to train AI models.

Services that process data for us

• Supabase: sign-in and our database (account, project, folder and file records).
• Cloudflare: our API, file storage (R2) and file delivery.
• Polar: checkout, subscriptions and payments, as merchant of record. Polar handles your payment details under its own privacy policy.
• Google: only if you choose “Continue with Google” to sign in.
• Vercel: hosting for this website.

These providers may process data in countries other than yours, under their own safeguards for international transfers.

Inside Framer

The AssetHost plugin keeps your sign-in session in the plugin's storage in your browser. It reads your Framer project's name and ID to suggest a project, and adds AssetHost image and video components to your canvas when you ask it to. It does not read your other Framer content.

How long we keep it

• Files stay until you delete them. A deleted file stops loading within a minute and is removed from storage shortly after.
• If a paid plan ends and your files are over the free limit, uploads pause and your files keep loading for 14 days. You can still download or delete them.
• Billing records are kept as long as tax and accounting rules require.
• Server logs are kept for a short period and then deleted.

Your choices and rights

You can download or delete your files at any time in the plugin. To get a copy of your account data, correct it, or delete your account and everything in it, email hello@buildershub.sh from the address on your account. Depending on where you live, you may also have the right to object to or restrict some processing, and to complain to your local data protection authority.

Children

AssetHost is not meant for children under 16, and we don't knowingly collect their data.

Changes

If we change this policy, we'll update the date at the top. For important changes, we'll tell account holders by email before they take effect.